Take a look at our frequently asked questions to find the answers you are looking for!
Is your company registered with Companies House?
Yes, our company is registered with Companies house our registration number is 14165036.
Is your company fully insured?
Yes, we carry £5 million public liability insurance, As well as Employers Liability insurance.
Are your Joiners Qualified?
We subcontract all fitting work out to JLR Joinery Service LTD
Their team are all timed served within their specific trade. They have also completed their NVQ L2 Carpentry & Joinery Qualifications.
Do the door materials come with any warranty?
Yes, all our materials are supplied to us directly from the individual door manufactures each door comes with a warrant directly from them. The length of the warranty depends on the door you choose for your home.
What Payment types do you accept?
We accept Online Card Payments, we also offer finance through Payl8r.
“Doors 4 Yours LTD is a credit broker of Social Money LTD t/a Payl8r. Credit is subject to creditworthiness and affordability assessments.”
Do you dispose of waste from the Job?
Unfortunately, we are unable to dispose of waste from site this is down to the customer to arrange collection of their own materials.
Should I arrange my Joiner/Carpenter before I have received the goods?
Please do not book any joiners, builders or carpenters until you are certain the goods have arrived, have been checked over for damages and are suitable for installation as you intended. If you are using our fitting service our joiners will come with the goods needed to complete the job. We cannot be held liable for any consequential costs should you book a joiner/carpenter in early, you do so at your own risk.
Can I call to place an order or ask a question instead of doing so online?
All orders must be placed directly online, we do not accept telephone orders or card payments by phone, however, we can help talk you through a draft order which we can send directly to your e-mail address so that you can pay either through the website or by a bank transfer (BACs), easy to set up and totally safe for both parties, this is to prevent fraud and misuse of credit or debit cards. You can contact us if you have any queries.
Can I request a specific date for delivery prior to ordering?
There is a note section when placing your order where you can request delivery dates and although we will try our very best to accommodate your chosen date we cannot guarantee that this will be delivered on the exact date, our courier will contact you beforehand to arrange. We deliver on weekdays only.
What about grain variation of doors?
There are many different species of wood veneered doors to choose from, grain is natural and will vary whether the veneer is pine, oak or walnut - these are just three examples, this is the beauty of wood.
Do you offer a fitting/installation service with the doors?
Yes, we do offer a fitting service through our partners at JLR Joinery Service LTD. This can be added onto any orders at checkout.